We involve users to design and implement web services that work for all people' needs
User experience design
- Research & Discovery
existing assessment, benchmarking, feasibility studies, survey - Design Thinking
co-design workshop, focus group, ecosystem maps, personas, user journey, user stories - Interaction design
information architecture, page flow, mock up, interaction prototypes - Visual design
web and editorial graphics, design system, brand identity - Testing usability
user tests, heuristic evaluations
Development of web services
- Sites, portals and intranet
we use open source content management system (CMS) solutions and ensure consistency with AgID design guidelines - Transparency and whistleblowing
we provide solutions for the transparent administration section of the web sites and for web-based reporting of offences, irregularities and retaliatory measures - Bots and chatbots
we create bots that answer FAQ-based questions via chat and also complex questions, involving other digital services and using semantic and predictive technologies