Tipo offerta
Digital services for people

Città Facile

From website to actual services, Città Facile simplifies your life

The best solution for your digital municipality.

With Città Facile tailored digital services, you can transform every service of your municipality into an efficient and immediate experience

26 services are already available: you choose which ones are to be activated. It is also possible to customise them and to create brand new ones. Città Facile complies with all National Recovery and Resilience Plan requirements and can be easily integrated with other IT systems already in use in your municipality.

Why choose Città Facile?

Digitalizzazione

Complete digitalisation of administrative processes

From civil registry certificates to management of building requests, everything is quicker and more accessible.

back office

Back office advanced customisation

We customise the system to perfectly adapt it to the operations of your municipality.

cittadini

Active interactions with your citizens

You can manage requests, notifications and feedback in real time, improving civic participation.

Città Facile features

A simple, complete and integrated solution.

Digitalised administrative services, customisable back office, message transmission to specific groups of citizens

All you need, in a single personal area. Most used services, document record, appointment booking, payments, real time notifications

With Città Facile you also have: the website for your municipality developed according to the Italian Digital Agency (AGID) guidelines, a solution for the simplification of forms for citizens and an intelligent CRM for the best management of relations with your citizens 

Authentication with SPID and CIE, integrated with the IO app and with the possibility to embed payment systems, SaaS on our Nivola cloud platform

Città Facile in action

sito

Website

Compliant with AGID guidelines for Public Administration websites.
Totally accessible and developed with a mobile first approach.
Easy to find information.

servizi

Digital services

26 digital services.
PNRR compliant.
Easy to integrate with other institutional IT systems.

ai

AI integration

Our digital assistants based on generative artificial intelligence can be integrated to Città Facile, to provide information and help people to book and appointment with the municipality.

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What they say about us

”With Città Facile we offer people a quick and secure access to our online services. This solution digitalises some of our administrative processes, ensuring to the Municipality a simplified and efficient internal management. We hope it will be adopted more extensively”

Geltrude Monti
Digital Transition Manager of the Genzano di Roma Municipality

Facts and Figures about Città Facile in 2024

4.1million €

Saved by municipalities that use Città Facile

300k

Requests managed through Città Facile

67.5k

Hours saved by citizens in interactions with the PA

All our work on digital transformation

Our consultancy services and our technological solutions for a complete support to digital transition.

Find more

Start the transformation

Contact us to find out how our solutions may improve your services

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