CSI AI is our new brand, dedicated to the solutions we develop with artificial intelligence.

Our AI- and data insight-based solutions digitise and optimise administrative processes, improve interaction between citizens and the public administration, and support effective resource planning. We offer advanced tools for operational efficiency, data analysis and the digital transformation of the public administration.

Conversational Solutions

Enhance citizen engagement: discover CSI4YOU

CSI4YOU provides you with a digital assistant that makes interacting with citizens easier and more efficient. Choose the assistant that best meets your needs and customise its name, appearance, voice and application context.

What CSI4YOU's digital assistant can do

Boost efficiency

By automating request management and streamlining processes, CSI4YOU enables public administrations to focus on strategic priorities and higher-value activities.

Simplify access to digital services

It provides immediate answers and guides citizens clearly and seamlessly through the use of public services.

Transform the citizen experience

It removes bureaucratic barriers and makes interactions with public administrations simpler and more intuitive.

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AI that guides, solves and transforms

Discover CSI4YOU

Conversational solutions to transform the way you communicate with citizens

We develop voice- and text-based conversational solutions that make communication between citizens and public administrations more accessible, natural and user-friendly.

Clear answers, always available.

Discover our conversational solutions

Workplace Efficiency

Ax.ia: Artificial Intelligence designed for public administration

Ax.ia enables public sector organisations to leverage generative and agentic AI in a secure, governed environment specifically designed for the public sector.

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AI Agents and productivity packs

A catalogue of ready-to-use AI agents designed to boost productivity and free up time to focus on citizens and public services.

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Secure and sovereign

Protects data and enables the use of large language models hosted on Nivola's cloud infrastructure.

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Governed and shared AI

The power of widely adopted AI tools, in a solution specifically designed and tailored to the needs of public administration.

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Generative and agentic AI for public administration

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Automate processes and optimise your organisation's resources: choose Cosmo

Cosmo is a digital working environment that automates administrative processes and proactively assists people, helping public sector organisations save time and make better use of their resources.

Cosmo's key features

Cosmo is powered by generative artificial intelligence.

When drafting content, it generates or refines letters, reports and administrative documents.

Summarises the content of documents within administrative case files, including PDF files.

Analyses and routes communications and documents, identifies potential recipients, flags inconsistencies and suggests the appropriate actions to move processes forward.

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An Intelligent Working Environment

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Smart Privacy Protection for Your Documents

We have developed an AI-powered document anonymisation tool that protects personal data in digital documents. It automates the processing of documents such as CVs, public tenders and medical reports by masking personal information and helping organisations comply with data protection regulations.

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Recognition

Analyses document content and identifies personal information.

Mascheramento

Masking

Masks or replaces identified information to ensure anonymity.

Validazione

Validation

An authorised operator can review the results and confirm that the anonymisation process has been carried out correctly.

Possible Applications of the anonymisation tool

Anonymisation of personal data contained in public tender documents.

Anonymisation and masking of data in documents as part of the AI features available in Cosmo.

Masking of data that can be linked to individuals exercising their right to be forgotten, for example in news articles stored in digital archives.

Transparent administration Removal or masking of personal data that is not essential to fulfilling transparency obligations.

Data insight

GEA: geospatial intelligence to understand and manage your territory

GEA combines geographic data, advanced analytics and artificial intelligence to turn territorial data into actionable insights that support decision-making and effective action.

It unlocks the value of your organisation's data assets and makes them accessible even to users without specialist GIS skills. Through digital twins, natural language chat and AI agents, GEA supports planning and service management.

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Ask. Analyse. Decide.

Scopri GEA

Leverage AI and data to understand trends and make informed decisions

We use AI and machine learning to analyse complex phenomena, extract insights from data and provide public sector organisations with tools to plan effectively, assess different scenarios and make informed decisions.

Text mining, predictive models and scenario comparison

Explore our solutions and find out how they can meet your organisation's needs.

Discover data insight solutions

Start the transformation

Contact us to find out how our solutions may improve your services

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