CSI AI is our new brand, dedicated to the solutions we develop with artificial intelligence.

Our AI- and data insight-based solutions digitise and optimise administrative processes, improve interaction between citizens and the public administration, and support effective resource planning. We offer advanced tools for operational efficiency, data analysis and the digital transformation of the public administration.

AI solutions

Improve interaction with citizens: find out more about CSI4YOU, the AI for digital public administration

CSI4YOU is a digital assistant that simplifies interaction with citizens. You can choose the assistant that is right for you and customise its name, face, voice and context of use.

What does the CSI4YOU digital assistant do?

Increases efficiency

By automating request management and simplifying processes, it allows the PA to focus on strategic tasks and higher-value activities.

Simplifies access to digital services

Provides immediate answers and guides citizens clearly and directly on the use of public services.

Revolutionises the citizen’s experience

Eliminates bureaucratic barriers and makes interaction with the PA simple and intuitive.

testo

The AI that guides, solves and transforms

About CSI4YOU

Città Facile: the best solution for digitising your municipality

With Città Facile's customised digital services, you can transform every service in your municipality into an efficient and immediate experience.

digitalizzazione

Total digitalisation of administrative processes

From registry certificates to building permit management, everything becomes faster and more accessible.

back office

Advanced back office customisation

We configure the system to adapt it fully to your municipality's operational flows.

cittadini

Active interaction with citizens

Manage requests, reports and feedback in real time, improving civic engagement.

cittafacile

The best solution for your municipality

About Città Facile

Automates your entity’s processes and optimises its resources: choose Cosmo

Cosmo is a working environment that automates administrative processes and proactively supports people, saving time and resources.

Cosmo’s features

Cosmo is powered by generative artificial intelligence.

In text composition: generates or fine-tunes texts for letters, prospectuses and administrative documents

Summarises the texts of complex documents, including those in PDF format

Analyses and sorts notifications and documents, suggests possible recipients, warns of any discrepancies in the documentation and suggests what actions to take to continue the job

cosmo

An intelligent working environment

About Cosmo

Intelligent privacy for your documents

We have developed an AI-based document anonymizer to protect personal data in digital documents. Automates the management of documents such as CVs, calls for proposals and medical reports, concealing personal data and ensuring compliance with privacy regulations.

Recognition

Recognition

Analyses text and identifies personal information.

Masking

Masking

Conceals or replaces this information to make it anonymous.

Validation

Validation

A human operator can validate the result to ensure that the anonymization is correct.

Possible anonymizer applications

Anonymization of sensitive data contained in calls for proposals

Cosmo’s possible AI features include the anonymization and masking of data in documents

Masking of data attributable to individuals who decide to exercise the right to be forgotten, for example on news items present in digital archives

Removal or concealing of personal data not essential for transparency obligations

Conversational solutions to transform your dialogue with citizens

We create conversational solutions, with voice or text, to make the dialogue between citizens and the public administration more friendly.

Clear answers that are always available

Find out more about our conversational solutions

Data insight

You can use AI to plan your entity's resources and activities

We use AI and machine learning to analyse the world around us, obtain insights from data and offer our clients useful tools for their strategic and operational decisions.

Text mining, predictive models, scenario comparison

These are some of the solutions we have created for the PA and which could be right for you

Find out more about data insight solutions

GeoAI enhances the use of the information we obtain from spatial and geolocation data

We help your entity with optimal land planning and management

About GeoAI

Start the transformation

Contact us to find out how our solutions may improve your services

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