It provides fixed answers based on predetermined rules or textual similarity. Ideal for managing standard questions, such as opening hours or service availability. It requires a well-defined knowledge base.
Tipo offerta
AI and data insight solutions
Conversational solutions
Conversational solutions for the public administration: we have the right AI assistant for you
Our AI Platform will help you integrate conversational solutions in your administration and make services more accessible for citizens. Find the right product for your needs.
Conversational solutions are transforming the way governments communicate with citizens.
Chatbots, virtual assistants and digital agents automate responses to frequently asked questions and streamline workflows, reducing wait times and ensuring 24/7 communication.
Why choose our conversational solutions?
Greater efficiency
Request management is automated and responses are fast and accurate.
Simplified interaction
AI uses natural language, making dialogue with the PA easy and intuitive.
Inclusion and accessibility
Without physical counters and barriers, public services are accessible to everyone, at any time.
How many interactions per month?
2.5k
Guido - Piedmont Region car tax
2.1k
GTT – Gruppo Torinese Trasporti
200
registers in the City of Turin
*Data as of July 2025 (average over the last 12 months)
All our work on artificial intelligence
We use artificial intelligence to create solutions tailored to the needs of the public administration.
Related solutions
CSI4YOU: not just a virtual assistant
Artificial intelligence that simplifies the relationship between citizens and the public administration.
Eccellenze e Temi strategici
Artificial Intelligence
Digital PA